:root {
  color-scheme: light;
  --font-ko: 'Noto Sans KR', sans-serif;
  --font-en: 'Source Sans 3', 'Segoe UI', 'Helvetica Neue', Arial, sans-serif;
  --font-zh: 'Noto Sans SC', 'PingFang SC', 'Microsoft YaHei', sans-serif;
  --bg: #e8eef9;
  --surface: #ffffff;
  --primary: #112548;
  --primary-strong: #0d1f41;
  --text: #111f3b;
  --muted: #5b6b7a;
  --border: #d9e1ee;
  --accent: #c3972f;
  --hero-soft: #eef2ff;
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  font-family: var(--font-ko);
  color: var(--text);
  background: linear-gradient(180deg, #eef2fb 0%, #e8eef9 100%);
  line-height: 1.6;
}

body.lang-en {
  font-family: var(--font-en);
}

body.lang-zh {
  font-family: var(--font-zh);
}

body.admin-page {
  background:
    radial-gradient(1200px 540px at 0% -8%, rgba(19, 65, 132, 0.18), rgba(19, 65, 132, 0) 62%),
    radial-gradient(980px 520px at 100% 0%, rgba(195, 151, 47, 0.17), rgba(195, 151, 47, 0) 64%),
    linear-gradient(180deg, #eef3ff 0%, #e8eef9 100%);
  min-height: 100vh;
}

body.modal-open {
  overflow: hidden;
}

img {
  max-width: 100%;
}

.top-banner {
  height: clamp(160px, 32vw, 624px);
  background-image: url("ChatGPT Image May 11, 2026, 11_00_16 AM.png");
  background-size: cover;
  background-position: center top;
  display: flex;
  align-items: center;
  position: relative;
  padding: 0 24px;
}

.top-banner::after {
  content: '';
  position: absolute;
  inset: 0;
  background: linear-gradient(135deg, rgba(255,255,255,0.15) 0%, rgba(200,220,245,0.25) 100%);
}

.top-banner__content {
  position: relative;
  z-index: 1;
  width: 100%;
  max-width: 1180px;
  margin: 0 auto;
}

.top-banner__left {
  max-width: 680px;
}

.top-banner .eyebrow {
  margin-bottom: 12px;
  color: var(--primary);
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.12em;
  font-size: 0.85rem;
}

.top-banner h1 {
  margin: 0 0 16px;
  font-size: clamp(2.2rem, 3.5vw, 3rem);
  line-height: 1.15;
  color: var(--primary);
}

.top-banner__text {
  max-width: 640px;
  color: rgba(17, 31, 59, 0.88);
  font-size: 1rem;
}

.top-banner__actions {
  position: absolute;
  top: 10px;
  right: 10px;
  z-index: 3;
}

.top-banner__actions .top-nav__tools {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 4px 8px;
  background: rgba(255,255,255,0.88);
  border-radius: 999px;
  border: none;
  box-shadow: 0 3px 10px rgba(0,0,0,0.09);
  backdrop-filter: blur(10px);
}

.language-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 18px;
  height: 18px;
  color: #112548;
}

.language-icon svg {
  width: 14px;
  height: 14px;
  fill: currentColor;
}

.floating-admin-link {
  position: fixed;
  right: 24px;
  bottom: 24px;
  z-index: 10;
}

.floating-admin-link .button {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  padding: 12px 20px;
  border-radius: 999px;
  box-shadow: 0 4px 16px rgba(17, 31, 59, 0.18);
}

.admin-login-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 28px;
  height: 28px;
  border-radius: 50%;
  background: #eef3ff;
  border: 1px solid #d5dfef;
}

.admin-login-icon svg {
  width: 16px;
  height: 16px;
  fill: #112548;
}

.admin-login-icon .icon-check {
  fill: none;
  stroke: #c3972f;
  stroke-width: 2;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.top-nav__tools {
  display: flex;
  align-items: center;
  gap: 12px;
}

.language-select {
  border: 1px solid var(--border);
  border-radius: 999px;
  padding: 4px 8px;
  font-family: inherit;
  font-size: 0.76rem;
  line-height: 1.2;
  background: #ffffff;
  color: var(--text);
}

.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

.top-nav a {
  color: var(--primary);
  text-decoration: none;
  font-weight: 700;
}

.admin-page .top-nav {
  max-width: 1180px;
  margin: 18px auto 0;
  padding: 0 24px;
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.admin-page .top-nav a,
.admin-page .top-nav button {
  background: rgba(255, 255, 255, 0.74);
  border-radius: 999px;
  border: 1px solid rgba(17, 37, 72, 0.12);
  padding: 8px 14px;
  backdrop-filter: blur(8px);
  text-decoration: none;
}

.hero {
  padding: 72px 24px 56px;
  background: #ffffff;
  position: relative;
  overflow: hidden;
}

.hero::after {
  content: '';
  position: absolute;
  inset: 0;
  background: linear-gradient(180deg, rgba(255,255,255,0.88) 0%, rgba(255,255,255,0.68) 100%);
  pointer-events: none;
}

.hero__content {
  position: relative;
  z-index: 1;
  max-width: 1180px;
  margin: 0 auto;
  display: grid;
  grid-template-columns: 1.25fr 0.85fr;
  gap: 28px;
  align-items: stretch;
}

.hero__info {
  display: grid;
  gap: 10px;
  margin-top: 18px;
  color: var(--text);
  font-size: 0.96rem;
}

.hero__info span {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  padding: 12px 16px;
  border-radius: 14px;
  background: rgba(255,255,255,0.94);
  border: 1px solid rgba(31, 79, 139, 0.08);
}

.hero__info--compact {
  gap: 8px;
}

.hero__info--compact span {
  padding: 10px 14px;
  font-size: 0.92rem;
}

.admin-hero-copy {
  max-width: 760px;
}

.hero__panel-card {
  background: rgba(255, 255, 255, 0.9);
  border: 1px solid rgba(31, 79, 139, 0.12);
  border-radius: 24px;
  padding: 24px;
  box-shadow: 0 18px 35px rgba(31, 79, 139, 0.08);
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.hero__panel-card ul {
  margin-bottom: 0;
}

.hero__video-slot {
  margin-top: 0;
  padding-top: 0;
  display: grid;
  gap: 10px;
}

.hero__video-play {
  width: 100%;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  padding: 12px 16px;
  border: 1px solid rgba(17, 37, 72, 0.14);
  border-radius: 16px;
  background: linear-gradient(135deg, #f7fbff 0%, #edf4ff 100%);
  color: var(--primary);
  font: inherit;
  font-weight: 700;
  cursor: pointer;
}

.hero__video-play:hover {
  background: linear-gradient(135deg, #eef5ff 0%, #e3ecff 100%);
}

.hero__video-play-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 28px;
  height: 28px;
  border-radius: 50%;
  background: var(--primary);
  color: #ffffff;
  font-size: 0.78rem;
  padding-left: 2px;
}

.hero__video {
  width: 100%;
  aspect-ratio: 16 / 9;
  border-radius: 18px;
  background: #0f2144;
  border: 1px solid rgba(17, 37, 72, 0.1);
}

.hero__video-empty {
  margin: 0;
  padding: 16px;
  border-radius: 18px;
  background: #f7fbff;
  border: 1px dashed rgba(17, 37, 72, 0.16);
  color: var(--muted);
  font-size: 0.92rem;
}

.admin-page .hero {
  background: transparent;
  padding-top: 18px;
  padding-bottom: 24px;
}

.admin-page .hero__content {
  background: linear-gradient(130deg, rgba(255, 255, 255, 0.92) 0%, rgba(244, 249, 255, 0.88) 100%);
  border: 1px solid rgba(17, 37, 72, 0.1);
  border-radius: 30px;
  padding: 26px;
  box-shadow: 0 24px 46px rgba(17, 37, 72, 0.12);
}

.admin-banner {
  position: relative;
  max-width: 1180px;
  height: clamp(120px, 16vw, 190px);
  margin: 0 auto 14px;
  border-radius: 28px;
  overflow: hidden;
  border: 1px solid rgba(17, 37, 72, 0.16);
  background-image: url("hero-bg.svg");
  background-size: cover;
  background-position: center;
  box-shadow: 0 18px 32px rgba(17, 37, 72, 0.2);
}

.admin-banner__overlay {
  position: absolute;
  inset: 0;
  background: linear-gradient(130deg, rgba(8, 20, 45, 0.64) 0%, rgba(8, 20, 45, 0.22) 56%, rgba(8, 20, 45, 0.18) 100%);
}

.admin-banner__controls {
  position: absolute;
  left: 14px;
  right: 14px;
  bottom: 12px;
  z-index: 1;
  padding: 10px 12px;
  border-radius: 14px;
  background: rgba(255, 255, 255, 0.85);
  border: 1px solid rgba(255, 255, 255, 0.8);
  box-shadow: 0 10px 24px rgba(8, 20, 45, 0.18);
}

.admin-banner__title {
  margin: 0 0 8px;
  font-weight: 700;
  color: var(--primary);
  font-size: 0.9rem;
}

.admin-banner__controls label {
  gap: 6px;
}

.admin-banner__controls label span {
  font-size: 0.8rem;
  font-weight: 700;
  color: #2a446e;
}

.admin-banner__actions {
  margin-top: 8px;
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}

.admin-banner__actions .button {
  padding: 8px 12px;
  font-size: 0.82rem;
}

.admin-banner__meta {
  margin: 6px 0 0;
  font-size: 0.78rem;
  color: #365077;
}

.admin-banner__meta strong {
  color: #1d3154;
}

.admin-banner__upload {
  position: relative;
  overflow: hidden;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
}

.admin-banner__upload input {
  position: absolute;
  inset: 0;
  opacity: 0;
  cursor: pointer;
}

.home-media-settings {
  margin-bottom: 18px;
}

.home-media-settings__caption {
  margin: 0 0 12px;
  color: var(--muted);
}

.home-media-settings__grid {
  display: grid;
  gap: 12px;
}

.home-media-box {
  border: 1px solid var(--border);
  border-radius: 16px;
  background: #ffffff;
  padding: 14px;
}

.home-media-box__title {
  margin: 0 0 10px;
  font-weight: 700;
  color: var(--primary);
}

.home-media-box__actions {
  margin-top: 10px;
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}

.home-media-box__actions .button {
  padding: 8px 11px;
  font-size: 0.8rem;
  border-radius: 14px;
}

.home-media-box__upload {
  position: relative;
  overflow: hidden;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
}

.home-media-box__upload input {
  position: absolute;
  inset: 0;
  opacity: 0;
  cursor: pointer;
}

.home-media-box__meta {
  margin: 8px 0 0;
  font-size: 0.84rem;
  color: var(--muted);
}

.home-media-box__meta strong {
  color: var(--primary);
}

.doc-suggest-list {
  margin-top: 12px;
  display: grid;
  gap: 8px;
  max-height: 360px;
  overflow: auto;
}

.doc-suggest-item {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 10px;
  align-items: start;
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 10px;
  background: #ffffff;
}

.doc-suggest-item.is-duplicate {
  background: #f8f9fc;
  opacity: 0.86;
}

.doc-suggest-item__title {
  margin: 0;
  font-weight: 700;
  color: var(--primary);
}

.doc-suggest-item__meta {
  margin: 2px 0 0;
  font-size: 0.82rem;
  color: var(--muted);
}

.doc-suggest-item__question {
  margin: 6px 0 0;
  font-size: 0.87rem;
  color: #21395f;
}

.expert-form {
  margin-top: 12px;
  display: grid;
  grid-template-columns: repeat(2, minmax(220px, 1fr));
  gap: 12px;
}

.expert-form label {
  display: grid;
  gap: 6px;
}

.expert-form input,
.expert-form select {
  border: 1px solid #d0daec;
  border-radius: 12px;
  padding: 10px 12px;
  font: inherit;
  background: #ffffff;
}

.expert-form__actions {
  display: flex;
  align-items: end;
}

.expert-list {
  margin-top: 14px;
  display: grid;
  gap: 10px;
}

.expert-item {
  border: 1px solid #d4deef;
  border-radius: 14px;
  background: #ffffff;
  padding: 12px;
}

.expert-item__topline {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 8px;
}

.expert-item h3 {
  margin: 8px 0;
  color: #17335f;
}

.expert-item__line {
  margin: 4px 0;
  color: #2a3f60;
  font-size: 0.92rem;
}

.raw-doc-upload-form {
  margin-top: 12px;
  display: grid;
  grid-template-columns: repeat(2, minmax(220px, 1fr));
  gap: 12px;
}

.raw-doc-upload-form label {
  display: grid;
  gap: 6px;
}

.raw-doc-upload-form input,
.raw-doc-upload-form select {
  border: 1px solid #d0daec;
  border-radius: 12px;
  padding: 10px 12px;
  font: inherit;
  background: #ffffff;
}

.raw-doc-upload-form__actions {
  display: flex;
  align-items: end;
}

.question-modal__experts {
  margin-top: 10px;
  display: grid;
  gap: 8px;
}

.question-modal__experts-empty {
  margin: 0;
  color: #50678f;
  font-size: 0.86rem;
}

.question-modal__expert-item {
  border: 1px solid #d8e2f2;
  background: #f9fbff;
  border-radius: 12px;
  padding: 8px 10px;
  display: flex;
  justify-content: space-between;
  gap: 8px;
  align-items: center;
}

.question-modal__expert-item p {
  margin: 0;
  color: #2c4266;
  font-size: 0.86rem;
}

.admin-page .panel.panel--soft {
  border-radius: 18px;
  border: 1px solid #d5deee;
  box-shadow: 0 10px 26px rgba(17, 37, 72, 0.08);
}

.eyebrow {
  margin: 0 0 8px;
  color: var(--primary);
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  font-size: 0.85rem;
}

h1,
h2,
h3 {
  margin-top: 0;
  line-height: 1.2;
}

h1 {
  font-size: clamp(2rem, 4vw, 3rem);
  margin-bottom: 16px;
}

.hero h1 {
  font-size: clamp(1.55rem, 2.8vw, 2.35rem);
}

.hero__text {
  font-size: 1.05rem;
  color: var(--muted);
  max-width: 650px;
  margin-bottom: 12px;
}

.hero__highlights {
  margin: 0 0 22px;
  padding-left: 0;
  list-style: none;
  display: grid;
  gap: 8px;
  color: var(--text);
  font-weight: 500;
}

.hero__actions,
.admin-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.button {
  display: inline-block;
  background: var(--primary);
  color: white;
  text-decoration: none;
  border: none;
  padding: 12px 20px;
  border-radius: 999px;
  font-weight: 700;
  cursor: pointer;
}

.button:hover {
  background: var(--primary-strong);
}

.button--secondary {
  background: #ffffff;
  color: var(--primary);
  border: 1px solid var(--border);
}

.button--secondary:hover {
  background: #f3f7fc;
}

.section {
  max-width: 1180px;
  margin: 0 auto;
  padding: 64px 24px;
}

.section--light {
  background: #ffffff;
  border-radius: 24px;
  margin-top: 24px;
  margin-bottom: 24px;
  padding: 48px 24px;
}

.site-footer {
  padding: 24px 24px 40px;
}

.site-footer__inner {
  max-width: 1180px;
  margin: 0 auto;
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.96) 0%, rgba(248, 251, 255, 0.98) 100%);
  border: 1px solid var(--border);
  border-radius: 20px;
  padding: 22px 24px;
  text-align: center;
  box-shadow: 0 10px 30px rgba(31, 79, 139, 0.06);
}

.site-footer__label {
  margin: 0 0 6px;
  color: var(--accent);
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  font-size: 0.82rem;
}

.site-footer__email {
  margin: 0;
  color: var(--primary);
  font-weight: 700;
  font-size: 1.05rem;
}

.site-footer__copyright {
  margin: 8px 0 0;
  color: var(--muted);
  font-size: 0.92rem;
}

.site-footer__social {
  margin-top: 14px;
}

.site-footer__social-title {
  margin: 0 0 10px;
  color: #193462;
  font-weight: 700;
  font-size: 0.96rem;
}

.site-footer__social-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
}

.site-footer__social-card {
  text-decoration: none;
  border: 1px solid #d5deef;
  background: #ffffff;
  border-radius: 14px;
  padding: 10px;
  display: grid;
  gap: 8px;
  color: #17315d;
  transition: transform 0.16s ease, box-shadow 0.16s ease;
}

.site-footer__social-card:hover {
  transform: translateY(-2px);
  box-shadow: 0 10px 20px rgba(17, 37, 72, 0.12);
}

.site-footer__social-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  font-size: 0.86rem;
}

.site-footer__social-head span {
  font-size: 0.78rem;
  color: #55709b;
}

.site-footer__qr {
  width: 100%;
  max-width: 130px;
  margin: 0 auto;
  aspect-ratio: 1 / 1;
  object-fit: contain;
  border-radius: 8px;
  background: #f5f8ff;
  border: 1px solid #e1e8f5;
}

.admin-toolbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 16px;
  flex-wrap: wrap;
}

.admin-tabs {
  display: inline-flex;
  gap: 8px;
  padding: 6px;
  background: rgba(255, 255, 255, 0.7);
  border: 1px solid var(--border);
  border-radius: 999px;
  box-shadow: 0 8px 22px rgba(17, 31, 59, 0.06);
}

.admin-filters {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
  margin-bottom: 18px;
}

.admin-filter {
  gap: 6px;
  font-size: 0.9rem;
}

.admin-filter span {
  font-weight: 700;
  color: var(--primary);
}

.admin-tab {
  border: 0;
  background: transparent;
  color: var(--muted);
  font: inherit;
  font-weight: 700;
  padding: 10px 16px;
  border-radius: 999px;
  cursor: pointer;
}

.admin-tab.is-active {
  background: var(--primary);
  color: #ffffff;
  box-shadow: 0 8px 18px rgba(17, 37, 72, 0.16);
}

.admin-search input {
  min-width: min(100vw - 48px, 320px);
  border-radius: 999px;
  border: 1px solid var(--border);
  background: #ffffff;
  padding: 12px 16px;
  font: inherit;
  color: var(--text);
  box-shadow: 0 8px 22px rgba(17, 31, 59, 0.06);
}

.status-pill {
  display: inline-flex;
  align-items: center;
  padding: 4px 10px;
  border-radius: 999px;
  font-size: 0.8rem;
  font-weight: 700;
}

.status-pill.is-pending {
  background: #fff8e8;
  color: #b26a00;
}

.status-pill.is-answered {
  background: #ecf9f1;
  color: #16794c;
}

.section__intro {
  margin-bottom: 24px;
}

.cards {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 20px;
}

.card,
.qa-item,
.form,
.panel,
.recent-question,
.admin-card {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 20px;
  padding: 24px;
  box-shadow: 0 10px 30px rgba(31, 79, 139, 0.06);
}

.chatbot-shell {
  background:
    radial-gradient(860px 300px at 0% 0%, rgba(17, 37, 72, 0.13), rgba(17, 37, 72, 0) 60%),
    radial-gradient(640px 260px at 100% 100%, rgba(195, 151, 47, 0.14), rgba(195, 151, 47, 0) 62%),
    #ffffff;
  border: 1px solid #c9d7ec;
  border-radius: 24px;
  padding: 18px;
  box-shadow: 0 18px 40px rgba(17, 37, 72, 0.14);
}

.chatbot-head {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 10px;
}

.chatbot-head__badge {
  display: inline-flex;
  align-items: center;
  padding: 6px 10px;
  border-radius: 999px;
  background: #112548;
  color: #ffffff;
  font-size: 0.74rem;
  font-weight: 700;
  letter-spacing: 0.04em;
}

.chatbot-head__badge--soft {
  background: #eef4ff;
  color: #1f3d73;
  border: 1px solid #d3dff5;
}

.chatbot-messages {
  max-height: 420px;
  overflow-y: auto;
  display: grid;
  gap: 12px;
  padding: 12px;
  border: 1px solid #dbe4f1;
  border-radius: 18px;
  background: linear-gradient(180deg, rgba(246, 250, 255, 0.92) 0%, rgba(242, 247, 255, 0.82) 100%);
  margin-bottom: 14px;
}

.chatbot-message {
  max-width: 90%;
  padding: 12px 14px;
  border-radius: 16px;
  white-space: pre-wrap;
  line-height: 1.45;
  font-size: 0.95rem;
  box-shadow: 0 8px 18px rgba(17, 37, 72, 0.08);
}

.chatbot-message--user {
  margin-left: auto;
  background: linear-gradient(135deg, #102345 0%, #18386e 100%);
  color: #ffffff;
  border-bottom-right-radius: 6px;
}

.chatbot-message--bot {
  margin-right: auto;
  background: #fdfefe;
  border: 1px solid #cfdcf0;
  color: #1a2b4c;
  border-bottom-left-radius: 6px;
}

.chatbot-meta {
  display: inline-flex;
  align-items: center;
  width: fit-content;
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.02em;
  color: #2e446a;
  background: #ecf3ff;
  border: 1px solid #cad8f0;
  border-radius: 999px;
  padding: 4px 8px;
  margin-top: 6px;
}

.chatbot-meta--faq {
  background: #eaf8ef;
  border-color: #bee4cc;
  color: #15603a;
}

.chatbot-meta--faq-en-fallback {
  background: #edf3ff;
  border-color: #c9d8f3;
  color: #2a4c83;
}

.chatbot-meta--llm-fallback {
  background: #fff4e6;
  border-color: #f2d3a6;
  color: #8a4d00;
}

.chatbot-meta--fallback {
  background: #f2f4f8;
  border-color: #d5dce9;
  color: #4b5d7a;
}

.chatbot-quick {
  display: grid;
  gap: 10px;
  margin-bottom: 12px;
}

.chatbot-quick__title {
  margin: 0;
  color: #1f3d73;
  font-size: 0.86rem;
  font-weight: 800;
  letter-spacing: 0.02em;
}

.chatbot-quick__list {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.chatbot-quick__btn {
  border: 1px solid #cfdcf0;
  background: #f6f9ff;
  color: #1f3b70;
  border-radius: 999px;
  padding: 7px 11px;
  font-size: 0.82rem;
  font-weight: 700;
  cursor: pointer;
}

.chatbot-quick__btn:hover {
  background: #eaf1ff;
}

.chatbot-form {
  display: grid;
  grid-template-columns: 160px 1fr auto;
  gap: 10px;
  align-items: center;
}

.chatbot-category {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

.chatbot-category-select,
.chatbot-form input {
  border: 1px solid #cfd9ea;
  border-radius: 999px;
  padding: 12px 14px;
  font: inherit;
  background: #ffffff;
  box-shadow: inset 0 1px 2px rgba(17, 37, 72, 0.06);
}

.chatbot-category-select {
  color: #1b3560;
  font-weight: 700;
}

.chatbot-cta-wrap {
  margin-top: 12px;
  display: flex;
  justify-content: center;
}

.chatbot-cta {
  min-width: 320px;
  border: 1px solid rgba(255, 255, 255, 0.3);
  color: #ffffff;
  background: linear-gradient(135deg, #103267 0%, #1e4f97 55%, #2a67bf 100%);
  box-shadow: 0 14px 30px rgba(23, 64, 122, 0.32), 0 0 0 4px rgba(23, 64, 122, 0.1);
  text-align: center;
}

.chatbot-cta:hover {
  background: linear-gradient(135deg, #0f2f61 0%, #1b4687 55%, #275cad 100%);
}

.ask-section--collapsed {
  display: none;
}

.ask-section--revealed {
  display: block;
  animation: askReveal 320ms ease-out;
}

@keyframes askReveal {
  from {
    opacity: 0;
    transform: translateY(14px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@media (max-width: 760px) {
  .chatbot-message {
    max-width: 96%;
  }

  .chatbot-form {
    grid-template-columns: 1fr;
  }

  .chatbot-category-select {
    width: 100%;
  }

  .chatbot-form .button {
    width: 100%;
  }

  .chatbot-cta-wrap {
    justify-content: stretch;
  }

  .chatbot-cta {
    width: 100%;
    text-align: center;
    min-width: 0;
  }
}

.panel--soft {
  background: #f8fbff;
}

.question-layout {
  display: grid;
  grid-template-columns: 1.2fr 0.8fr;
  gap: 20px;
}

.card ul,
.panel ol {
  padding-left: 20px;
  color: var(--muted);
}

.qa-list,
.recent-list {
  display: grid;
  gap: 16px;
}

.admin-kpi-grid {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 12px;
  margin-bottom: 18px;
}

.admin-kpi-card {
  background: #ffffff;
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 14px;
  box-shadow: 0 8px 22px rgba(17, 31, 59, 0.08);
}

.admin-kpi-card p {
  margin: 0 0 4px;
  color: var(--muted);
  font-size: 0.82rem;
}

.admin-kpi-card h3 {
  margin: 0;
  font-size: 1.35rem;
  color: var(--primary);
}

.admin-kpi-card span {
  display: inline-block;
  margin-top: 4px;
  color: var(--muted);
  font-size: 0.8rem;
}

.admin-kpi-card--accent {
  background: linear-gradient(145deg, #1b3e78 0%, #132b53 100%);
  color: #ffffff;
  border-color: transparent;
}

.admin-kpi-card--accent p,
.admin-kpi-card--accent h3,
.admin-kpi-card--accent span {
  color: #ffffff;
}

.admin-kpi-card--emphasis {
  background: linear-gradient(145deg, #fff3db 0%, #fffbf1 100%);
  border-color: rgba(195, 151, 47, 0.35);
}

.admin-analytics-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 14px;
  margin-bottom: 20px;
}

.analytics-list {
  display: grid;
  gap: 8px;
}

.analytics-row {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  padding: 10px 12px;
  border-radius: 10px;
  border: 1px solid rgba(17, 37, 72, 0.08);
  background: #ffffff;
}

.analytics-row span {
  color: var(--muted);
}

.analytics-row strong {
  color: var(--primary);
}

.analytics-row--chart {
  display: grid;
  gap: 8px;
}

.analytics-row__head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
}

.analytics-bar {
  width: 100%;
  height: 8px;
  border-radius: 999px;
  background: #edf3fd;
  overflow: hidden;
}

.analytics-bar span {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: linear-gradient(90deg, #1b3e78 0%, #2b64bb 100%);
}

.panel h4 {
  margin: 6px 0 8px;
  color: var(--primary);
  font-size: 0.95rem;
}

.qa-item p,
.recent-question p,
.admin-card p {
  margin-bottom: 0;
  color: var(--muted);
}

.recent-question__meta,
.admin-card__meta {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  color: var(--muted);
  font-size: 0.9rem;
  margin-bottom: 12px;
}

.chip {
  display: inline-flex;
  align-items: center;
  padding: 4px 8px;
  border-radius: 999px;
  background: #eef6ff;
  color: var(--primary);
  font-weight: 600;
  font-size: 0.8rem;
}

.admin-card {
  padding: 0;
  overflow: hidden;
}

.admin-card__surface {
  padding: 22px 22px 14px;
  cursor: pointer;
}

.admin-card__surface:hover {
  background: linear-gradient(180deg, rgba(244, 249, 255, 0.8) 0%, rgba(255, 255, 255, 1) 100%);
}

.admin-card__surface:focus-visible {
  outline: 2px solid #2b64bb;
  outline-offset: -2px;
}

.admin-card__topline {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
}

.admin-card__question {
  margin-top: 10px;
  margin-bottom: 12px;
}

.admin-card__facts {
  display: grid;
  gap: 8px;
  margin: 0;
}

.admin-card__facts div {
  display: grid;
  grid-template-columns: 56px 1fr;
  gap: 8px;
}

.admin-card__facts dt {
  font-size: 0.82rem;
  color: var(--muted);
  font-weight: 700;
}

.admin-card__facts dd {
  margin: 0;
  color: var(--text);
  font-size: 0.92rem;
}

.admin-card__note {
  margin-top: 12px;
  font-size: 0.84rem;
  color: #3d5d89;
  background: #f2f7ff;
  border: 1px solid #dce8fa;
  border-radius: 10px;
  padding: 8px 10px;
}

.admin-card__actions {
  display: flex;
  gap: 10px;
  padding: 14px 22px 20px;
  border-top: 1px solid rgba(17, 37, 72, 0.08);
}

.admin-card__actions .button {
  flex: 1;
  text-align: center;
}

.question-modal {
  position: fixed;
  inset: 0;
  z-index: 50;
}

.question-modal__backdrop {
  position: absolute;
  inset: 0;
  background: rgba(11, 22, 43, 0.52);
  backdrop-filter: blur(2px);
}

.question-modal__dialog {
  position: relative;
  z-index: 1;
  width: min(960px, calc(100% - 32px));
  max-height: calc(100vh - 32px);
  overflow: auto;
  margin: 16px auto;
  background: #ffffff;
  border-radius: 22px;
  border: 1px solid rgba(17, 37, 72, 0.16);
  box-shadow: 0 24px 48px rgba(9, 20, 40, 0.32);
  padding: 22px;
}

.question-modal__close {
  position: absolute;
  right: 12px;
  top: 10px;
  width: 34px;
  height: 34px;
  border: 0;
  border-radius: 50%;
  background: #eef3fb;
  color: var(--primary);
  font-size: 1.4rem;
  line-height: 1;
  cursor: pointer;
}

.question-modal__topline {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 6px;
}

.question-modal__meta {
  margin: 0 0 14px;
  color: var(--muted);
  font-size: 0.9rem;
}

.question-modal__grid {
  display: grid;
  grid-template-columns: 1.3fr 0.7fr;
  gap: 12px;
}

.question-modal__panel {
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 14px;
  background: #ffffff;
}

.question-modal__panel--soft {
  background: #f8fbff;
}

.question-modal__label {
  margin: 0 0 8px;
  color: var(--primary);
  font-size: 0.82rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

.question-modal__question {
  margin: 0;
  white-space: pre-wrap;
}

.question-modal__details {
  display: grid;
  gap: 8px;
  margin: 0;
}

.question-modal__details div {
  display: grid;
  gap: 2px;
}

.question-modal__details dt {
  color: var(--muted);
  font-size: 0.82rem;
}

.question-modal__details dd {
  margin: 0;
  font-weight: 600;
}

.question-modal__reply {
  margin-top: 12px;
}

.question-modal__reply-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 12px;
}

.question-modal__hint {
  margin: 0;
  color: var(--muted);
  font-size: 0.9rem;
}

.question-modal__reply-field {
  margin-top: 10px;
}

.question-modal__actions {
  margin-top: 10px;
  display: flex;
  justify-content: flex-end;
}

.form {
  display: grid;
  gap: 16px;
}

.form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 16px;
}

.whatsapp-fields {
  display: grid;
  grid-template-columns: 0.85fr 1.15fr;
  gap: 12px;
}

label {
  display: grid;
  gap: 8px;
  font-weight: 500;
}

input,
select,
textarea {
  width: 100%;
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 12px 14px;
  font: inherit;
  color: var(--text);
  background: #fff;
}

textarea {
  min-height: 120px;
}

.form-message {
  margin-top: 12px;
  color: var(--primary);
  font-weight: 600;
}

.reply-form {
  display: grid;
  gap: 10px;
  margin-top: 12px;
}

.reply-form textarea {
  min-height: 90px;
}

.empty-state {
  padding: 16px 20px;
  background: #ffffff;
  border: 1px dashed var(--border);
  border-radius: 16px;
  color: var(--muted);
}

.sync-guide {
  margin-top: 10px;
  padding: 12px;
  border: 1px solid rgba(17, 37, 72, 0.14);
  border-radius: 12px;
  background: #f6f9ff;
  display: grid;
  gap: 8px;
}

.sync-guide[hidden] {
  display: none !important;
}

.sync-guide__message {
  margin: 0;
  font-size: 0.9rem;
  color: #1d355e;
}

.sync-guide__command {
  min-height: 92px;
  font-family: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, 'Liberation Mono', 'Courier New', monospace;
  font-size: 0.78rem;
  line-height: 1.45;
  background: #ffffff;
}

@media (max-width: 900px) {
  .hero__content,
  .question-layout {
    grid-template-columns: 1fr;
  }

  .admin-kpi-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .admin-analytics-grid {
    grid-template-columns: 1fr;
  }

  .admin-toolbar {
    align-items: stretch;
  }

  .admin-filters {
    grid-template-columns: 1fr;
  }

  .admin-banner {
    height: 150px;
    border-radius: 20px;
  }

  .admin-banner__controls {
    left: 10px;
    right: 10px;
    bottom: 8px;
    padding: 8px 10px;
  }

  .admin-banner__actions {
    gap: 6px;
  }

  .admin-search input {
    width: 100%;
    min-width: 0;
  }

  .hero {
    padding: 56px 18px 40px;
  }

  .top-banner {
    height: clamp(170px, 42vw, 320px);
    padding: 0 14px;
  }

  .floating-admin-link {
    right: 14px;
    bottom: 14px;
  }

  .floating-admin-link .button {
    padding: 10px 14px;
  }

  .question-modal__grid {
    grid-template-columns: 1fr;
  }

  .home-media-box__actions .button {
    flex: 1 1 160px;
  }
}

@media (max-width: 800px) {
  .top-banner {
    background-position: left top;
  }

  .hero h1 {
    font-size: clamp(1.2rem, 5.9vw, 1.62rem);
    line-height: 1.22;
    word-break: keep-all;
    overflow-wrap: anywhere;
  }

  .hero__text {
    font-size: 0.95rem;
    line-height: 1.55;
  }

  .hero__highlights {
    font-size: 0.95rem;
    gap: 6px;
  }

  .hero__text,
  .hero__info,
  .hero__panel-card,
  .hero__highlights {
    max-width: 100%;
  }

  .cards,
  .form-grid {
    grid-template-columns: 1fr;
  }

  .admin-kpi-grid {
    grid-template-columns: 1fr 1fr;
    gap: 10px;
  }

  .whatsapp-fields {
    grid-template-columns: 1fr;
  }

  .section {
    padding: 44px 16px;
  }

  .section--light {
    padding: 34px 16px;
  }

  .site-footer {
    padding: 16px 16px 28px;
  }

  .site-footer__inner {
    padding: 18px 16px;
  }

  .site-footer__social-grid {
    grid-template-columns: 1fr;
  }

  .site-footer__social-card {
    grid-template-columns: auto 96px;
    align-items: center;
    padding: 10px 12px;
  }

  .site-footer__social-head {
    flex-direction: column;
    align-items: flex-start;
    justify-content: center;
  }

  .site-footer__qr {
    max-width: 92px;
  }

  .top-banner__actions {
    top: 8px;
    right: 8px;
  }

  .top-banner__actions .top-nav__tools {
    padding: 3px 6px;
    gap: 5px;
  }

  .language-select {
    font-size: 0.72rem;
    padding: 3px 6px;
  }

  .admin-tabs {
    width: 100%;
    justify-content: space-between;
  }

  .admin-tab {
    width: 100%;
    padding: 10px 12px;
  }

  .admin-page .hero__content {
    padding: 18px;
  }

  .hero__video-slot {
    padding-top: 14px;
  }

  .hero__video,
  .hero__video-empty {
    border-radius: 14px;
  }

  .admin-banner {
    height: 136px;
  }

  .admin-banner__actions .button {
    width: 100%;
    border-radius: 14px;
    min-height: 48px;
  }

  .home-media-box__actions {
    display: grid;
    grid-template-columns: 1fr;
  }

  .home-media-box__actions .button,
  .home-media-box__upload {
    width: 100%;
    min-height: 48px;
    border-radius: 14px;
  }

  .home-media-box__upload {
    justify-content: center;
  }

  .doc-suggest-item {
    grid-template-columns: 1fr;
  }

  .expert-form {
    grid-template-columns: 1fr;
  }

  .raw-doc-upload-form {
    grid-template-columns: 1fr;
  }

  .expert-form__actions .button {
    width: 100%;
    min-height: 46px;
  }

  .raw-doc-upload-form__actions .button {
    width: 100%;
    min-height: 46px;
  }

  .admin-card__actions {
    flex-direction: column;
  }

  .question-modal__dialog {
    width: calc(100% - 18px);
    margin: 9px auto;
    max-height: calc(100vh - 18px);
    padding: 16px;
  }

  .question-modal__reply-head {
    flex-direction: column;
  }

  .question-modal__actions {
    justify-content: stretch;
  }

  .question-modal__actions .button,
  .question-modal__reply-head .button {
    width: 100%;
  }

  .home-media-box__actions {
    flex-direction: column;
  }

  .home-media-box__actions .button {
    width: 100%;
  }
}